Customer & Client Feedback

What do our clients have to say about CES?

Its often hard to get feedback from clients about what you do and how well you did it. We pride ourselves on reliable accurate results and consistent turnaround for your reports. Your feedback is important to us even if the results were not what you expected. A thank you over the phone is just as important as the written thanks, but if you think this page is a little light, please send us an email with your comments and feedback or click the link at the bottom of the page to complete the online survey. We won't publish identifiers if you don't want us to! And we certainly do appreciate you taking the time to provide us with feedback.


Hi Lian, Thank you very much for your super effort in getting the results back today, much appreciated. Wishing you a great weekend Kind Regards (Filipe Nov 2020)

Thank you for the quick seamless turnaround :) Rick (Nov 2020)

Thanks for you time on the phone today it was incredibly helpful, I have spoken with surveyor and he has confirmed the testing was done on the window putty/mastic between the glass so we will not need the new sample tested thanks, as he had already done it. David (Sep 2020)

PLM Asbestos Fibre Count vs TEM - feedback after discussion - The reports were easy to read and straight forward to compare to trace/control levels. Also very happy with the turnaround time so far, would like to see more clear wording that our accreditation is for air samples. LW (Sep 2020)

AMP Thanks, have to say, this is pleasing to read and to see the difference that hard work from the team did to get it to this level. LC (July 2020).

Thank you so very much for your kind assistance. I appreciate you taking the time to help me. Warm regards, Catherine (July 2020)

Dear CES, Many thanks for your very quick report (and also for the great result!). Best regards,Graham (June 2020).

Will recommend CES, Well, we always get excellent service from CES :-) Kind regards, Carlos (June 2020)

Our mould reports are very concise and get into the nitty gritty. They’re easy to understand and we make the analysis report understandable. Leanne (Mar 2020).

Hi Everyone On behalf of M&L, I just wanted to reiterate our thanks for all the good work on the project as we are close to completing..In the end, It looks like we were never there, apart from giving the building a birthday and that is exactly how it was planned. Working in and around the tenants and keeping all the parties happy, has been a good challenge and we are now looking towards the next phase... Can you please pass on my thanks again to the guys who won’t get this direct as I appreciate everyone. Thanks Lachlan. (Mar 2020).

Would like to extend thanks and very appreciative for the quick turnaround for the clearance swabs + filter and getting it all cleared on the same day. Thanks to everyone involved! Dillon (March 2020)

Excellent service Cheers Gavin (Jan 2020)

Thank you for this - your team have been great to deal with. I've been worrying myself sick over the tiles. To have such quick and responsive service, and for the result to come back with no asbestos detected means I can breathe again. ThanksDave (Jan 2020)

Thanks Danielle, Thanks for a fast service, it was much appreciated.Gabrielle (Jan 2020).

Hi Lian, Thank you for the fast turnaround - much appreciated! Jonathan (Dec 2019)

Hi Danielle, thank you for testing our samples so immediately. Vera (Dec 2019)

Hi guys, Thanks for the quick turn around. Great service. Gavin (Dec 2019)

Good day, I would like to thank you and your team for taking the time to showing the central region health and  safety inspectors attending the asbestos workshop through the CES lab and explaining the process and procedures involved in testing asbestos. The team found it very informative and learnt so much. The visit was identified as one of the high lights of their work shop in Wellington. Many thanks Regards    Ngā mihi Robert Birse (Nov 2019)

Great report thanks - You guys make it very clear when there is an issue - which is great (esp if for owners etc who may not understand) Great job yet again.  Thanks very much ! Dave (Sep 2019)

Many thanks Paul. Steve was great to deal with yesterday too. Ngā mihi nui, Averill May 2019.

Hi Lian, Thank you very much for the very quick turnaround time for our samples.Thanks very much again! Best regards Ana (Nov 2020)

Thank you. That's fantastic - both the speed of response, and also the results of the test!! Best regards, Adrian. (Sep 2019).

Chris & Ali are awesome, and thanks for all their hard work. (Aug 2019).

Hi there. I hope all is going well. Just wanted to say that I find your newsletter quote informative, and would be particularly keen to hear more about asbestos in loose fill insulation and window putties in future issues. Thanks! Andrew. (July 2019).

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Fantastic service within 24 hours. Well done. Lyn (July 2019).

Good afternoon all. Please pass on my thanks for the prompt turn around to all concerned. Very much appreciated. Gavin (July 2019).

Hi Capital Environmental Staff (Rebecca and Chelsea)
Many thanks for arranging and carrying out this test - it's been a big relief to know there's no asbestos in the lino and I'm most grateful for your help and expertise. Kind regards Ben. (July2019).

Thank you for the reports and work completed. So far we are pleased with the reports and comprehensive nature of the work carried out. I'm seeking feed back from others involved and will get back to you if we have any queries. I'd just like to thank Paul and Steven for the great work they did and the professional way they carried out the scope of work. Kind regards, Dan. (May 2019).

They have come and gone and done 2 samples and checked the walls in the garage also (last minute request). ..They were excellent, charming and helpful.

Bridget (Feb 19)

Thanks for the ACM survey report – good to see it appears to all be low risk. I’ve only skim read the report, and will be in touch if I have any questions.
We know we can rely on CES for surveys, and appreciate the quick turnaround from initial inquiry to on site inspection. 

Facilities Manager (Jan 19)

Thank you so much for calling me today to confirm there was no asbestos in the second sample... Thanks again for the speed with which this was done, it’s saved me from another sleepless night and means the builders will be back putting my house together again tomorrow!

Anonymous (Jan 19)

Thank you very much for undertaking the sample analysis for me. It has been a great help to know what I have in the lino backing and I can now reduce any risk by not removing the lino myself. 

Really appreciate your help and swift response,

With all best wishes,

Tansy (Aug 18)

Hi Jackie. 

I just wanted to pass on my thanks to CES for the work that both Zac and Chris did for us. Their work in identifying and raising the issue was great work and our business appreciates their work. This has raised several lessons and highlights to me the importance of contracting good people to carry out specialised work.

This has certainly strengthened our relationship and I plan to look to CES to have first opportunity for my asbestos related work.

Gerald (July 18)

Hi
Many thanks to Martyna & her team for helping us to identify the extent of asbestos in the classrooms we were looking to purchase.

Martyna's expert knowledge & professionalism was wonderful and made what could have been a difficult situation much easier. I found her a pleasure to work with and would highly recommend her to others. 

Regards

Scott (Feb17)

The staff at CES were approachable and informative, making the whole process so simple.  They got the sample tested, and the report back to me, in very quick time.  A worry-free experience, thank you.
Kind regards, and thanks again  :-)
Melody (Nov16)

Good afternoon all, Thank you all very much for your participation and enthusiasm at Friday’s workshop on the New Zealand Guidelines for Assessing & Managing Asbestos in Soil...Many thanks, Lee (BRANZ Oct 2016).

Hi Linda,

Thank you for your time this morning on the phone, and please extend our thanks to the entire CES team for helping to get results processed efficiently.

Thanks.

Regards Ash.

Good afternoon
Many thanks for your report on the ceiling substance on my Mums property at Miramar.
This if very helpful in planning to sell the property.
Kind regards
Robyn

Thank you so much. This is a huge load off my mind. My real estate agent said this test could take 3 weeks so I was worried I’d be in limbo for that long waiting to see if I would need to take thousands off my price. I’ve completed your survey, with glowing results. I will definitely recommend you to anyone else I know who needs your services.

Hayley

Customer & Client Feedback Survey:

If you would like to particpate in our feedback survey please click on the link below or use the QR. We really appreciate you taking the time to complete the survey. Thank you!

CES Client Survey 

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